ViewCast IVN for Government Applications

With the rapid change in technology today, the key to success for many governmental organizations resides in the successful adoption and integration of technology that can drive results. One key technology that is rapidly increasing in importance is the use of video. Video solutions are enabling quicker response times for agencies, increasing inter/intra departmental communications, and speeding the organizational decision-making process. Though the application and use of video within government presents numerous opportunities for optimizing agency operations, a key challenge remains in identifying a single solution that enables the seamless integration of video technologies.

Within the diverse field of government, there exist many drivers that affect the introduction of technology platforms. Below is a brief list of drivers that influence the adoption and acceptance of technology within government:

  • Cost of equipment and services
  • Approved vendor status (GSA approval)
  • Security of technology
  • Standards-based technology
  • Interoperability of technology platform
  • Modernization of agency systems infrastructure

Provided that the criteria for business and technology drivers are met, the search begins and ends with the ViewCast Interactive Video Network (IVN).

In a market where quick and informed decision-making is paramount, the availability of a video platform that provides access to vital information is critical. The IVN addresses this need and meets and exceeds many government requirements by providing a simple and flexible platform for delivering and controlling video content. The key to ViewCast IVN can best be understood through the applications it enables:

  • Building Surveillance - (click here for real-world user story)
    IVN's video control software enables the control of Pan-Tilt-Zoom(PTZ) cameras to improve premise security of government facilities
  • Mission Control
    With the IVN, video content like intelligence briefings or regional director's conferences can be distributed to multiple screens, monitors, etc with flexible control interfaces such as infrared remotes, AMX/Crestron touch panels, or a desktop client interface
  • Training - Personnel Compliance
    To improve the results of training applications, IVN can provide video-based classroom and Internet training to update personnel skills and provide training via VCR, DVD, etc. to government employees in compliance with government/agency guidelines.
  • Training - First Responder
    Time critical and preventive training to military, police, and fire departments can be created, controlled, and distributed by using the IVN to present valuable video content to select groups and agencies
  • Closed-Circuit TV (CCTV)
    Where control the distribution of video content through a secure, localized network is important, IVN delivers.
  • Technology Asset Management
    Organizations that utilize IVN can now leverage their current cable plant, videoconferencing equipment, DVD players, VCRs, etc. to manage and distribute video content from any location to another.
  • Desktop Conferencing
    IVN's flexible platform enables multiple conferencing options from 1-way video broadcasts to multi-party conferencing
  • Video ACD (Automatic Call Distributor)
    In an effort to increase customer service, IVN allows organizations to integrate video call functionality into a support hierarchy. Video calls can be placed to an operator or ‘Help Desk’ number and then routed to the first person available or placed in a queue for a more specialized response.
  • Video Arraignment - (click here for real-world user story)
    IVN has been applied broadly within government. In Video Arraignment applications, IVN allows the ability to arraign inmates without moving them from jails to the court rooms, hold pre-trial hearings, and schedule remote testimony. These features increase inmate processing rates and security while reducing costs for managing multiple sites.
  • Network Security
    T    he IVN design promotes the use of all video communications over a separate video network. Inherent in a standalone network is the security of controlling shared information. Additional security is provided via the IVN software which establishes access rights to information for all video endpoints.

For personalized video network consultation, contact us at [email protected] or call toll-free (US only) at 800.540.4119 or (international) +1.972.488.7200.
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